Document // Protocol
Shipping Policy
We will use common carriers including USPS, UPS, and FedEx. USPS (Postal Service) will be most cost-effective. We cannot offer free two-day shipping (as we don’t have Caffeine Melts® Prime at this point in time) and we will do what we can to find the most cost-effective shipping with the goal of receipt within 3-5 days after shipping depending on where you live (we are shipping from Florida). We will provide tracking numbers in email where possible. Recognizing these are temperature-sensitive (not perishable, but will melt at higher temperatures and reform when cooled), we don’t want packages to be left in the blazing heat on your doorstep. We are mindful of the environment and do not want to use cooling packs that end up in landfills. Our goal is to maintain a low carbon footprint and use as few resources as we can, minimizing the amount of waste produced. We can ship to any physical address you provide to us (help maintain the quality of your shipment by providing an address that works best for your living). The shipping rate is a flat fee of $10.00 (this cost is offset with a free 120mg 10-count worth $9.97). The shipping rate is $8.50 for all orders less than $29, and $5 for all orders greater than $29 and less than $60, and free for all orders greater than $60.
Dr. Steve's Caffeine MeltsEnd of Document